Returns & Cancellation Policy

PetScoob Return Policy

We at PetScoob trust in fulfilling and pleasing our customers. The products that we sell is undoubtedly the most excellent that customers can obtain at the cost. Since this is our food grade product we don’t have return for our products.

Yes if there is any issue we will have a support system, you can directly contact or email:


PetScoob Cancellation Policy


What is PetScoob Cancellation Policy?

After placing an order, in case you want to cancel your order, you can easily do so until it has not been processed and is in our warehouse. Any amount already paid by you will be refunded back.


I have cancelled my order. When can I expect to get my refund?

If you selected COD during your ordering time, there will be no amount to refund as you have not paid for the order. For the payments made using Debit card, Credit card or by Net Banking, you’ll get a refund either in your PetScoob account immediately after you cancelled your order or through cheque. If you’ve made the payment using Net Banking, Credit Card or Debit Card and want to get the refund back in your bank account, then please contact us with our customer care team at Refund, if approved, will be processed within 5-6 business days.


Can the shipping address of order changed after placing it?

Surely, you can change your order’s shipping address before we’ve processed it easily by getting in touch with our customer care representatives.